Shipping policy

At Josiane Light, we are committed to delivering your wellness and fragrance essentials with care and efficiency. Please review our shipping policy below:

Processing Time
All orders are processed within 1–2 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

UK Shipping

• Delivery Time: 3 to 4 business days

• Shipping Fee: Calculated at checkout based on your order weight and delivery location

International Shipping
We proudly ship worldwide.

• Delivery Time: 10 to 15 business days

• Shipping Fee: Calculated at checkout depending on destination and order weight

Note: Delivery times may vary slightly during peak seasons or due to customs processing in the destination country.

Tracking Your Order
Once shipped, a tracking number will be sent to your email so you can follow your parcel's journey.

Need Help?
If you have any questions about your order or delivery, feel free to contact us at josianelight@outlook.com or call us at 07878 324412.

Thank you for choosing Josiane Light!